Shipping Policy

At Fenty Beauty, we’re committed to delivering your beauty essentials quickly and seamlessly, no matter where you are in the world. Below is our complete shipping policy to help you understand how we get your order from our warehouse to your door.

1. Order Processing Time

  • All orders are processed within 1-3 business days after payment confirmation. Business days exclude weekends and major holidays.
  • During peak periods (e.g., sales, new product launches), processing times may be slightly extended, but we’ll always strive to meet our standard timeline.

2. Delivery Timeframes

  • Once your order ships, estimated delivery is 6-12 business days to any destination worldwide.
  • Delivery times are estimates and may vary based on factors beyond our control, including:
    • Customs processing in your country
    • Local postal service delays
    • Remote delivery locations
    • Unforeseen events (natural disasters, public holidays, etc.)

3. Shipping Costs

  • Fenty Beauty offers FREE global shipping on all orders, with no minimum purchase required.
  • There are no hidden shipping fees—what you see at checkout is your final total (excluding any applicable import duties or taxes for international orders).

4. International Shipping

  • We ship to most countries worldwide. If your location isn’t available at checkout, we’re unable to deliver to that destination at this time.
  • Import Duties & Taxes: International customers are responsible for any customs duties, taxes, or fees imposed by their country’s government. These charges are not included in your order total and will be collected by the delivery carrier upon receipt.
  • Customs forms will be completed with accurate product details and values to ensure smooth processing.

5. Tracking Your Order

  • Once your order ships, you’ll receive a confirmation email with a tracking number and link to monitor your package’s journey.
  • Tracking information may take 24-48 hours to update after your order leaves our warehouse.

6. Address Changes

  • If you need to update your shipping address, please contact our customer service team at [email protected] within 24 hours of placing your order. We cannot guarantee address changes after this window, as your order may have already entered the shipping process.

7. Undeliverable Packages

  • If a package is returned to us as undeliverable (e.g., incorrect address, recipient unavailable), we’ll notify you via email. You may choose to have the order reshipped (at no additional cost) or receive a full refund.
  • We reserve the right to cancel and refund orders that remain unclaimed after 30 days of notification.

8. Contact Us

For questions about your shipment, tracking, or delivery, please reach out to our customer service team at:
[email protected]

Thank you for choosing Fenty Beauty—we can’t wait for you to enjoy your new products!